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Service catalogue

Business management services, scoped and priced clearly

Each service can be taken on its own or combined into a monthly management arrangement. Listed prices are starting rates; your final fee is confirmed in writing before work begins.

Business Operations Management

We help you structure, document and supervise the routines that carry your business through each week, so work moves forward without depending on improvisation.

What's included

  • Operations review and current-state mapping
  • Standard operating procedure documentation
  • Weekly operating rhythm and reporting cadence
  • Role and responsibility clarification

Benefits

  • Fewer dropped tasks
  • Clearer accountability
  • Consistent service delivery

Business Planning & Strategy

We work through your objectives, constraints and resources to produce a plan you can actually execute, with milestones and review points built in.

What's included

  • Goal setting and prioritisation workshop
  • Written business plan or growth roadmap
  • Quarterly milestone framework
  • Resource and capacity planning

Benefits

  • Decisions grounded in a plan
  • Clear priorities
  • Measurable milestones

Administrative Management

We organise the administrative layer of your business — filing, scheduling, document control and routine correspondence — so nothing important sits unattended.

What's included

  • Document and records organisation
  • Calendar and scheduling systems
  • Correspondence handling procedures
  • Administrative checklists and templates

Benefits

  • Time returned to owners
  • Records easy to find
  • Fewer administrative errors

Process Improvement

We examine how work actually flows through your business, identify delays and duplicated effort, and redesign the steps around a simpler path.

What's included

  • Process mapping of selected workflows
  • Bottleneck and rework analysis
  • Redesigned process documentation
  • Implementation support and follow-up review

Benefits

  • Shorter turnaround times
  • Less rework
  • Repeatable quality

Workflow & Productivity

We set up task management, handoffs and communication practices that fit how your team already works, rather than forcing a new way of working on them.

What's included

  • Task and workflow tool setup
  • Handoff and escalation rules
  • Team communication guidelines
  • Productivity review after 30 days

Benefits

  • Clear ownership of work
  • Fewer status meetings
  • Steadier throughput

Project Management Support

We take responsibility for the planning, tracking and reporting of a defined project, keeping stakeholders informed and risks visible.

What's included

  • Project plan and schedule
  • Risk and issue tracking
  • Stakeholder status reporting
  • Closeout summary and lessons learned

Benefits

  • Projects finish on schedule
  • Risks surfaced early
  • One clear point of contact

Vendor Coordination

We keep track of who you work with, what was agreed, when it renews and whether it is being delivered — then handle the routine follow-up on your behalf.

What's included

  • Vendor register and contract summary
  • Renewal and deadline tracking
  • Performance follow-up schedule
  • Communication templates

Benefits

  • No missed renewals
  • Consistent vendor follow-up
  • Clear agreement records

Ongoing Support

A continuing arrangement for businesses that want a management contact on hand for decisions, reviews and troubleshooting between larger engagements.

What's included

  • Scheduled monthly review call
  • Email support during business hours
  • Documentation updates as things change
  • Priority scheduling for new work

Benefits

  • Continuity of advice
  • Faster answers
  • Documentation stays current

Not sure which service you need?

Book a 30-minute consultation and we will tell you where to start — at no charge.